At Mister Greenway, we’ve gotten those frantic calls more than once. A homeowner hits a gas line while digging in the yard. A contractor drills into a wall and smells something they shouldn’t. The gas line was fine one minute and leaking the next.
If you damage a gas line, the clock starts ticking.
It’s no time to panic, but it’s definitely no time to wait around. The choices you make in those first few minutes matter. So let’s break it down — who to call, when to do it, and what you should expect once help is on the way.
First Call: The Gas Company or 911
If you’ve damaged a gas line and smell gas, leave the area immediately. Don’t turn on lights. Don’t light a match. Don’t use your phone near the leak. Walk away from the house or dig site and make your first call:
Call the gas company.
Use their emergency line. You’ll find the number on your monthly bill or online. They’re responsible for shutting off the gas and making sure the area is safe.
If you smell gas inside your home, don’t mess around. Call 911 first. Firefighters are trained for gas emergencies. They’ll ventilate the area, shut off the meter if needed, and secure the scene before anyone does repairs.
Second Call: Mister Greenway
Once the gas company has shut off the supply or emergency crews give the all-clear, then it’s time to call us. We’re the team that repairs the damage.
When you call “Mister Greeeenway!”, we’ll scramble a trained tech on their way in under 30 minutes. Whether it’s a cracked fitting, a sliced line, or a busted meter connection, we’ve seen it and fixed it.
We’ll assess the damage, explain your options, and get started once the area is safe.
What Happens During a Gas Line Repair?
We don’t guess. We show up with the tools, training, and licensing to do it right.
Here’s what we walk through after a gas line gets damaged:
1. Inspection and Leak Detection
We use soap solution, electronic detectors, and pressure tests to pinpoint the damage. Whether it’s a gash from a shovel or a loose coupling, we’ll find it.
2. System Shutdown (If Needed)
If the line isn’t already shut off, we’ll do it. We don’t take risks with active gas.
3. Line Repair or Replacement
We cut out the damaged section and install new piping, connectors, or fittings. Everything we use meets code and handles pressure the way it should.
4. Pressure Test
Once repairs are made, we pressurize the system to check for leaks. No shortcuts. No guessing.
5. Permitting and Inspection (If Required)
Some repairs need city inspection before gas can be turned back on. We’ll pull the permits and handle the scheduling. You don’t have to lift a finger.
6. Restore Gas Service
Once the repair passes inspection, we restore the flow, test your appliances, and make sure everything’s safe and working.
We have your back, start to finish.
When to Call Mister Greenway Immediately
Don’t wait for something to break. If you suspect an issue or plan to dig near a gas line, it’s better to call us early than deal with a gas leak later.
Reach out if:
- You accidentally bumped or struck a gas pipe while working
- You’re replacing an appliance and noticed a loose connection
- You smell gas near your outdoor meter or along the wall
- You plan to dig or trench and want to verify your line’s location
- You’re remodeling and need to relocate or cap an old line
We’ll be on our way in 30 minutes or less, and you won’t have to second-guess your next move.
FAQ
What if I nicked a gas line but don’t smell gas?
Call the gas company anyway. Damage can create slow leaks that build up over time. It’s not worth the risk.
Can I just patch the line myself?
No. Gas line work must be done by licensed professionals. DIY patches are unsafe and illegal in most cities.
How do I avoid hitting a gas line in the future?
Call 811 before you dig. It’s a free service that marks underground utilities so you don’t accidentally hit one.
How long does a gas line repair take?
Simple repairs can be done in a few hours. Bigger jobs may take longer, especially if inspections are required.
Will I have to leave my house during the repair?
If the leak is outside and the gas is shut off, probably not. If gas has entered your home, the fire department or utility company may ask you to wait outside until it’s safe.
Don’t Wait. Make the Right Call.
A damaged gas line is no joke. But you don’t have to go through it alone. If something goes wrong, we’ll send the cavalry.
Call the gas company first. Let them shut it down and make the area safe.
Then call Mister Greenway — and we’ll take it from there. We fix leaks fast, handle the red tape, and leave your home safe, tested, and ready. Because gas lines don’t give second chances — but we’ll be on our way in 30 minutes or less to give you the fix that counts. Let’s get it done.
